Terms of Service

These Terms of Service ("Terms") are a legal agreement between you and overOne ("overOne", "we", "us"), based in San Francisco, California, United States. They govern your use of the website and web app at overone.app, its subdomains and related services (the "Service"). By creating an account, starting a subscription or otherwise using the Service you agree to these Terms and to our Privacy Policy. If you use the Service for a company, you confirm you are authorised to accept these Terms for it, and "you" includes that company. If you do not agree, do not use the Service.

You must be at least 18 (or the age of majority where you live) and able to form a binding contract. Give us accurate information and keep it up to date. You are responsible for everything that happens under your account, for the people you let use it, and for keeping your sign-in details secure. Tell us promptly at support@overone.app if you suspect unauthorised use.

overOne generates short-form video and image content for your brand, lets you edit it, and — when you connect social accounts and tell it to — publishes and schedules that content, collects comments and messages into one inbox, runs automations you configure (such as comment replies, comment-to-DM messages, scheduled posting and news posts that comment on publicly reported news, with the source credited) and reports the analytics the platforms make available. Features differ by plan and by platform, and some depend on permissions a platform grants or withdraws.

• You must own, or be authorised to manage, every account you connect.
• When overOne posts, replies or sends a message, it does so as you and on your instruction. The platform's terms, community guidelines, messaging rules (for example Meta's 24-hour messaging window) and rate limits apply, and you are responsible for what goes out — including automated replies and messages you set up.
• Platforms may change their APIs, limit features, throttle or reject posts, or suspend accounts at their discretion. We are not responsible for a platform's decisions and cannot guarantee any post, message or automation will be accepted, delivered or kept visible.
• We connect to platforms through a third-party publishing provider. The platform's consent screen may name that provider rather than overOne.
• Use of YouTube features also means you agree to the YouTube Terms of Service.

You keep ownership of the content you upload and of the content the Service generates for you from your inputs ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt (for example resize or transcode) and publish Your Content only as needed to run the Service for you and to the destinations you choose. You are responsible for having all rights, licences and permissions needed for Your Content, including music, likenesses and trademarks, and for making sure it is accurate and lawful.

AI-generated output can be wrong, similar to output generated for others, or unsuitable. Review everything before it is published; you are responsible for what you publish.

Your plan gives you a limited, non-exclusive, non-transferable licence to use the human UGC, AI UGC, meme, music and background libraries inside content you publish to promote your own business through the Service. You may not resell, redistribute, sublicense or offer the raw library assets on their own; use them to train AI models; use them in unlawful, defamatory, adult or political content; or present people appearing in them as customers, employees or endorsers of your product. AI-generated characters are synthetic and must not be presented as real people. Some music requires attribution, which the Service will show where it applies. We may remove assets from the libraries at any time.

You will not use the Service to:

• break any law or any platform's terms, or infringe anyone's rights;
• publish content that is deceptive, fraudulent, defamatory, hateful, harassing, violent, sexually explicit, or that exploits minors;
• send spam or unsolicited bulk messages, buy or sell engagement, or run fake, bot or farmed accounts, or accounts you are not authorised to manage;
• impersonate anyone or misrepresent your affiliation;
• upload malware, probe, scan or attack the Service, bypass limits or security, or scrape it;
• copy, resell or reverse-engineer the Service, or use it to build a competing product.

We may remove content, pause automations, or suspend or terminate accounts that break these rules.

• Free plan. The Free plan is a 7-day trial from sign-up. It needs no card and has the limits shown on the pricing page; it does not include connecting social accounts. When it ends, only Billing and your Profile stay available until you choose a plan.
• Paid plans. Paid plans are billed in advance, monthly or yearly, and renew automatically at the then-current price until you cancel. Payments are processed by Dodo Payments, which acts as our merchant of record and may appear on your statement.
• Changes. Upgrades take effect immediately and are charged pro rata for the rest of the billing period. Downgrades take effect at the next renewal. If you downgrade, content or accounts above the new plan's limits may be paused.
• Cancellation. Cancel any time from the Billing page. Cancelling stops the next renewal; your plan stays active until the end of the period you have paid for.
• Refunds. Except where the law requires otherwise, payments are non-refundable and we do not give refunds or credits for partial periods or unused features. That is why we offer the free trial first.
• Limits. Plan limits (for example posts per cycle, connected accounts, workspaces and the X usage allowance) are listed on the pricing and billing pages and are enforced by the Service.
• Taxes. Prices do not include taxes unless stated; applicable taxes are added at checkout.
• Price changes. We may change prices with at least 30 days' notice; the change applies from your next renewal after the notice period.
• Failed payments. If a payment fails we may retry it and, if it is not resolved, move your account to the Free plan.

The Service — its software, design, library assets, templates and the overOne name and logo — belongs to us or our licensors and is protected by law. Apart from the rights these Terms expressly give you, no rights are granted. If you send us feedback we may use it freely without obligation to you.

The Service relies on and links to third-party services (social platforms, our publishing provider, payment provider, hosting and AI providers). Your use of those services is governed by their own terms, and we are not responsible for them.

We work to keep the Service available but provide it without an uptime guarantee. We may change, add or remove features, and will give reasonable notice before removing a paid feature you rely on.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you break these Terms, create risk or legal exposure for us or others, fail to pay, or if a platform or the law requires it. When your account ends, your right to use the Service stops and your data is handled as described in the Privacy Policy. Sections that by their nature should survive (including 4, 5, 8 and 12–16) survive termination.

overOne is a distribution tool, not a promise of reach, followers, engagement, customers or revenue. Figures on our website, in reports or in calculators are illustrations and estimates, not predictions of your results.

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Service will be uninterrupted, error-free or secure, or that AI output will be accurate.

To the fullest extent the law allows, overOne and its owners, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or followers, or for actions taken by any social platform, even if advised of the possibility. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $100. Some jurisdictions do not allow these limits, so they may not fully apply to you.

You will defend and indemnify overOne against claims, losses and costs (including reasonable legal fees) arising from Your Content, your connected accounts, your automations, or your breach of these Terms or of any law or third-party right.

These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-law rules. Before filing a claim, please contact us at support@overone.app so we can try to resolve it informally within 30 days. Any dispute that is not resolved will be heard exclusively in the state or federal courts located in San Francisco County, California, and you and we consent to their jurisdiction. Either party may bring a qualifying claim in small-claims court. Nothing here limits consumer protections you have under the mandatory laws of the place you live.

These Terms (with the Privacy Policy and any plan terms shown at checkout) are the whole agreement between us about the Service. If a provision is unenforceable, the rest stays in effect. Not enforcing a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them in a merger, acquisition or sale of assets. Notices to you may be sent by email or in the app.

We may update these Terms. We will change the "Last updated" date above and, for material changes, notify you in the app or by email before they take effect. Continuing to use the Service after that means you accept the updated Terms.

overOne — San Francisco, California, United States

Contact person: Ajay Kumar Yadav

Email: support@overone.app or support@overone.ai